Primary Care in Southlake That Accepts Cigna

We are in network with Cigna and see Cigna members age 16 and older at our Southlake office.

Which Cigna plan you have matters

Cigna operates several distinct products in North Texas and the networks are not the same.

Commercial plans, usually through an employer, are the most common. Open Access Plus is the one we see most, and it does not require referrals for primary care.

Marketplace plans, bought through healthcare.gov, generally use the Connect network. This is a narrower network and worth verifying specifically. Our contract for Marketplace products began later than our commercial contract, which is exactly the kind of detail that a general “we take Cigna” statement hides.

Medicare Advantage plans are separate again, with their own rules and their own benefits, including the Annual Wellness Visit.

Give us the plan name on your card and we will check it against our contracted products before you book.

Self-funded employer plans

If you work for a large employer, there is a reasonable chance your plan is self-funded, meaning the employer pays claims and Cigna administers them and supplies the network. Your card looks the same and the verification process is the same.

Where it matters is in benefit design. Self-funded plans can differ from Cigna’s standard products in what they cover and how much you pay, sometimes noticeably. If a benefit question comes up, the answer is in your specific plan documents rather than in Cigna’s general policy.

Costs and the preventive line

Preventive care is covered in full under most Cigna plans. That includes your annual physical and the screening that goes with it.

Problem-focused work is different. If we adjust a blood pressure medication or evaluate a new symptom during the same appointment, that portion applies to your copay or deductible. Both can be billed from one visit, and we say so at the time rather than letting a statement explain it later. There is more detail in why your annual physical came with a bill.

What we handle

Annual physicals, chronic conditions including diabetes, blood pressure and cholesterol, sick visits, telehealth where it makes sense, and Medicare Annual Wellness Visits for Medicare Advantage members.

We see patients age 16 and older. We do not provide pediatric, prenatal or emergency care.

Booking

Bring your Cigna card, a photo ID and a list of your medications. What to bring as a new patient has the full list.

Book a visit, or see the complete insurance list.